Home About NES Contact Us Español

Contact Us

In case of an emergency or hazardous condition, such as a downed power line, call 911.

Power Outage - 615-234-0000 or log in to My Account 

(Automated reporting line available 24 hours a day/7 days a week)


Customer Relations Call Center - 615-736-6900 

(Monday-Friday 6 a.m. to 9 p.m., Saturday 7 a.m. to 5 p.m., Closed Sunday)

Tree Trimming Hotline - 615-695-7400

(Monday-Friday 7:30 a.m. to 3:30 p.m.)


By email:

We respond to customer emails within 2 to 3 business days. Submit your request through our online contact form


In person:

Main Office - 1214 Church Street

Monday-Friday, 8 a.m. to 6 p.m.


NES Holiday Schedule


By mail:

NES, 1214 Church Street, Nashville TN 37246




(Monday-Friday, 8 a.m. to 5 p.m.)