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My Account
Sign up for My Account to pay your bill, download bills, and make changes with ease.
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AutoPay
- AutoPay is now available whether or not you choose to enroll in e-bill! Login to My Account and click on the Enroll link under AutoPay and follow the prompts. Never worry about missing a due date again! (e-check only)
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Pay OnlinePay your bill with ApplePay, PayPal, Venmo, debit/credit card or checking account, no login required. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. CST post the next business day.
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Pay by PhoneCall 615-736-6900 and follow the prompts, 24 hours a day, 7 days a week. Pay your bill with a card or checking account. You will need your NES account number. The service provider charges a convenience fee of $2.25. Payments made after 5 p.m. CST post the next business day.
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Pay by MailPlease include the bill stub with your check or money order and mail in the envelope provided. Send payments to Nashville Electric Service, P O Box 305099, Nashville, TN 37230-5099.
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Pay in Person
- In Your Neighborhood: Pay your bill with cash or money order at area Kroger and Walmart stores. You will need your NES account number. The service provider charges a convenience fee of $1.50 - $2.50. Payments made before 9 p.m. Central Time will post the next business day.
- At a Self-Service Kiosk: You can now pay your bill with cash, card or e-check 24x7 at one of our user-friendly payment kiosks, located outside our main office and Enbright Credit Union branch locations: 2340 Jackson Downs Boulevard in Donelson or in Hendersonville at 270 Indian Lake Boulevard or inside our customer lobby during normal business hours. The service provider charges a $2.25 convenience fee for e-check and card payments. Payments made after 5 p.m. will post the next business day.
- At NES: Our friendly tellers are available in the customer lobby located at 1214 Church Street, Monday through Friday from 8 a.m. to 4 p.m. Pay in cash, check or money order. Sorry, card payments are not accepted.
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Bill Pay Programs
NES offers several programs to make it easy to manage your monthly bills. Choose what’s right for you.
Need Assistance?
There are a number of agencies who offer assistance with utility bills. Click here, or call 211 for more information.