Billing & Payment
*Fees are charged by the payment vendors.
Bill Pay Programs
Nashville Electric Automatic Transfer (NEAT)
Third Party Notification
The monthly billing period is no less than 28 days and no more than 34 days, unless there are unusual circumstances between two regularly scheduled meter readings. If we are unable to read your meter we may estimate your usage, but your bill will clearly indicate that the amount is estimated.
If you believe your meter isn't working properly it can be tested for accuracy. Call Customer Service at 615-736-6900. There is a $30 test charge unless the meter is found to be incorrect.