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Apply for ServiceTo apply for service, call Customer Relations at 615-736-6900 or visit our main office at 1214 Church Street (Monday-Friday, 8 a.m. to 6 p.m.) According to new federal guidelines, you need two current forms of identification to sign up for service.
Acceptable forms of ID include a driver's license, social security card, passport and birth certificate. Learn more about the FACT Act. Customers should come into our main office from Church Street, park in front of or on the right side of the building, and enter the middle door labeled Customer Lobby. Getting ConnectedThere is a connection fee for all new accounts.
Deposit FeeNew customers will need to pay a $180 deposit before service can be connected. In some cases, that fee can be waived:
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