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Apply for Service

To apply for service, call Customer Relations at 615-736-6900 or visit our main office at 1214 Church Street (Monday-Friday, 8 a.m. to 6 p.m.)

According to new federal guidelines, you need two current forms of identification to sign up for service. 

  • One must be U.S. government issued (or a political subdivision thereof)
  • One must include a photograph

Acceptable forms of ID include a driver's license, social security card, passport and birth certificate.  Learn more about the FACT Act.

Come into our main office from Church Street, park in front of or on the right side of the building, and enter the middle door labeled Customer Lobby. 

NES Holiday Schedule

Getting Connected

There is a connection fee for all new accounts.

If Power is On
If Power Is Off
$15
$45 - same day
$30 - future day

Deposit Fee

New customers will need to pay a $180 deposit before service can be connected.  In some cases, that fee can be waived: 

  • Letter of Credit
    A satisfactory letter of credit for the last 12 months of service from any gas or electric utility (no more than 2 disconnect notices, no more than one returned check, and no disconnects for non-payment).
  • Credit Check
    An instant credit check with a credit bureau at no expense to the customer.