Keeping your contact information up to date is important during outages, in case we need to contact you. To confirm your email address and phone number are correct on file, sign in to My Account and click on "Profile." You can also call Customer Relations at 615-736-6900 or visit us in person at 1214 Church Street during regular business hours.
Tree Trimming
Updates to the vegetation management procedures have been updated to increase resiliency for the community after Winter Storm Fern.
Critical Referral
Customers that rely on electricity for life-sustaining medical equipment have a new, streamlined process to sign up for Critical Referral.
Spring Storm Guidance
Spring storm season is here for the Tennessee Valley. As we improve our processes, we wanted to provide some reminders on how to prepare at home.
Power Outages
The Outage Map now includes a layer showing neighborhood outlines for easier viewing. As always, you can easily report an outage directly on the map.
Bill Q&A
Many in our community are still feeling the effects of Winter Storm Fern. You can learn more and see all of the payment options available to you in one place.
My Usage
Find out how you compare to your neighbors and gain more insight into exactly where your energy is used in your home.