Restoration crews continue to make progress, but conditions remain dangerous and unpredictable as ice-related hazards persist and new risks emerge daily.

Click on the map to view current outages across the system and to report your power outage.

Crews are working in environments where energized power lines may be concealed beneath layers of ice and snow. As damage assessments continue, workers are replacing broken utility poles, reattaching downed and damaged wires, and repairing or replacing equipment that supports power lines.

If you don’t see crews working nearby, they may be repairing another part of the system that must be restored before power can safely reach your home.
For safety reasons, customers are asked not to approach workers at job sites, as these areas can be dangerous, and interruptions may slow restoration progress.

Make sure your home or business is ready for us to restore your power. Customers whose neighborhoods have been restored but who are still without power may have damage to electrical equipment attached to their home or business.

If weatherheads, power masts, or meter bases are damaged, our lineworkers cannot safely reconnect power. NES maintains and repairs the lines leading to a customer’s home, but homeowners are responsible for the equipment on the house.

To report an outage, call 615-234-0000. Check out storm Q & A for your information and safety.