Email
Email us securely when you log in to My Account
We respond to customer emails within 1 to 2 business days.
Mail
Send payments to:
Nashville Electric Service
P.O. Box 305099
Nashville, TN 37230-5099
Nashville Electric Service
P.O. Box 305099
Nashville, TN 37230-5099
Send correspondence to:
Nashville Electric Service
1214 Church Street
Nashville, TN 37246
Nashville Electric Service
1214 Church Street
Nashville, TN 37246
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2026 Holiday Schedule: Offices Closed
| New Year’s Day | Thursday | January 1, 2026 |
| Martin Luther King Jr. Day | Monday | January 19, 2026 |
| Good Friday | Friday | April 3, 2026 |
| Memorial Day | Monday | May 25, 2026 |
| Juneteenth | Friday | June 19, 2026 |
| Independence Day | Friday | July 3, 2026 |
| Labor Day | Monday | September 7, 2026 |
| Thanksgiving | Thursday-Friday | November 26 - 27, 2026 |
| Christmas Eve | Thursday | December 24, 2026 |
| Christmas | Friday | December 25, 2026 |
TVA Complaint Resolution
TVA provides regulatory oversight for NES and other utilities in the Tennessee Valley. If you have an unresolved issue regarding your electric service that cannot be resolved by NES, visit tva.com/complaintresolution.Have a question? Let us help. Click here to view a list of FAQs.