Pay My Bill

Sign up for My Account  to pay your bill, download bills, and make changes with ease.

• AutoPay through Paymentus is now available whether or not you choose to enroll in e-bill! Login to My Account and click on the Enroll link under AutoPay and follow the prompts. Never worry about missing a due date again! (e-check only). *Customers previously enrolled in NEAT have been moved to AutoPay.

• In Your Neighborhood:  Pay your bill with cash through our Scan to Pay option at various retailers. Simply click the one-time payment link to receive a barcode via SMS (message and data rates may apply) or email. You will need your 10-digit NES account number. The service provider charges a $2.95 convenience fee. Payments made using a barcode will be processed in real-time. No need to call in.
• At a Self-Service Kiosk: You can now pay your bill with cash (without a fee), card or e-check 24x7 at one of our user-friendly payment kiosks, located outside our main office and Enbright Credit Union branch locations: 2340 Jackson Downs Boulevard in Donelson or in Hendersonville at 270 Indian Lake Boulevard. The service provider charges a $2.25 convenience fee for e-check and card payments. Payments will post immediately.
• At NES: Our friendly tellers are available in the customer lobby located at 1214 Church Street, Monday through Friday from 8 a.m. to 4 p.m. Pay in cash, check or money order. Sorry, card payments are not accepted. 

• Please note: If your payment is to reconnect your service after disconnection, to avoid any damage that may result upon power restoration, please ensure that appliances or devices at the premises are turned off before consenting to power restoration. NES is not liable or responsible for any loss, injury, or property damage resulting from power restoration. Reconnect fees will apply (after-hours reconnection will result in a higher fee).