We’re upgrading ways to pay your bill. During this transition, customers will be unable to make payments online or by phone between Nov. 4-6.

Residential Rates

LEARN ABOUT CHANGES TO YOUR ELECTRIC BILL EFFECTIVE OCTOBER 2017.

Current Seasonal Rate 9.809 cents per kilowatt hour (Transition)
A typical NES customer uses approximately 1,300 kilowatt hours of electricity each month.

TVA Fuel Cost Adjustment -0.151 cents per kWh (Transition)
The TVA Fuel Cost Adjustment has decreased for October. Customers will receive an average Fuel Cost Adjustment credit of approximately $1.96 (based on a 1,300 kWh bill).

NES Service Charge
The monthly service charge helps pay for recurring costs related to providing you with electric service, such as meter installation, maintenance, infrastructure including poles and transformers, tree trimming, payment processing, postage and customer service.

Supplemental Residential Rate
Customers with an additional meter for residential purposes at the same location as their home are eligible.

COMPARE HOW WEATHER AFFECTS YOUR BILL WITH DEGREE DAYS >
REVIEW HISTORICAL RATE INFORMATION >

Understanding TVA Seasonal Rates

TVA charges customers a higher rate in the summer (June- September) and winter (December-March) when it cost the most to produce power because of increased customer usage. Rates are lower during transitional months (April-May & October-November).

What does it mean for my bill?
Based on an average 1,300 kilowatt hour per month bill, customers will see an increase of about $3 during summer months and a decrease of about $3 during transitional months. However, customers typically use more electricity in the summer and winter and less during transitional months which will result in higher bills in the summer and winter due to the seasonal rate change. The degree of the impact will depend on the customer’s usage during those months.

Why does it cost TVA more to produce power in the summer and winter?
During mild weather, TVA can get by using its hydroelectric dams, coal units and nuclear units to meet the demand for electricity. These are the cheapest ways for TVA to generate power. On a hot day, TVA must add its natural gas-fired power plants and purchase additional power from other generators to meet the demand. These are the most expensive ways to produce power.

What are time-of-use rates?
With time-of-use rates, customers pay a different rate during the day depending on how much it costs TVA to generate power. For instance, summer rates would be lower after 8 p.m. and higher between 1 p.m. and 7 p.m. when customers use the most electricity. At this time, NES is unable to bill customers at time-of-use rates because the metering infrastructure needed to record the hourly data is not in place.

NES rates are regulated by the Tennessee Valley Authority. All NES residential customers pay the same electric rate regardless of social status, income or place of residence.