Skip to content

Managing Your NES Account Made Easy

NES is thrilled to share some updates that make managing your account more convenient. Here is what's new!

laptop.jpg

Flexible Account Management

Instead of calling customer service, access user-friendly self-service features online for starting, stopping, and transferring service. 

Real-time payment posting1.jpg

Quicker Service Restoration

Say goodbye to waiting to speak to a representative. Our new real-time payment posting system posts payments to your account immediately and allows you to quickly restore your service after payment without delays. No need to call in!

Budget Bill.jpg

Budget Billing Enhanced 

Now less surprises from your NES bill thanks to Budget Billing. The program is now more user- and wallet-friendly. Budget Billing creates fixed monthly payments that are calculated based on last year's usage and evaluated regularly to avoid an unexpected settlement at the end of the year.  

apartment.jpg

Simplified Property Manager Accounts

NES has improved property manager accounts to make things simpler and more efficient for customers with multiple accounts. Learn more. 

Things to Note:   

  • As of April 1, all customers have a new account number included in their bill.
  • Property managers have only two accounts. One for residential meters and one for commercial meters.
  • Please use your new account number right away.
  • You can use your old account number until May 15, 2025.
  • Pay at an authorized payment location with a barcode and payments will be real-time.