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Managing Your NES Account Made Easy

NES is thrilled to share some updates that make managing your account more convenient. Here is what's new!

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Flexible Account Management

Instead of calling customer service, access user-friendly self-service features online for starting, stopping, and transferring service. 

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Quicker Service Restoration

Say goodbye to waiting to speak to a representative. Our new real-time payment posting system posts payments to your account immediately and allows you to quickly restore your service after payment without delays. No need to call in!

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Budget Billing Enhanced 

Now less surprises from your NES bill thanks to Budget Billing. The program is now more user- and wallet-friendly. Budget Billing creates fixed monthly payments that are calculated based on last year's usage and evaluated regularly to avoid an unexpected settlement at the end of the year.  

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Simplified Property Manager Accounts

NES has improved property manager accounts to make things simpler and more efficient for customers with multiple accounts. Learn more. 

Things to Note:   

  • Beginning in April, all customers have a new account number included in their bill.
  • Property managers have only two accounts. One for residential meters and one for commercial meters.
  • Please use your new account number right away.
  • You can use your old account number until May 15, 2025.
  • Pay at an authorized payment location with a barcode and payments will be real-time.