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Managing Your NES Account Made Easy

NES is thrilled to share some updates that will soon make managing your account more convenient. Here's what you can look forward to effective April 1, 2025.

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Flexible Account Management

Instead of calling customer service, get ready to access user-friendly self-service features online for starting, stopping, and transferring service. 

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Budget Billing Enhanced 

Now less surprises from your NES bill thanks to Budget Billing. The program is now more user- and wallet-friendly. Budget Billing creates fixed monthly payments that are calculated based on last year's usage and evaluated regularly to avoid an unexpected settlement at the end of the year.  

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Quicker Service Restoration

Say goodbye to waiting to speak to a representative. Our new real-time payment posting system will post payments to your account immediately and allow you to quickly restore your service after payment without delays. No need to call in!

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Things to Note:   

New Account Number

•  All customers will receive a new account number, which will be included on your April bill. 
•  Please begin using your new account number right away. 
•  You can use your old account number until May 15, 2025.