We’re improving property manager accounts to make things simpler and more efficient. Here’s what you need to know:
-
Key Changes
- Account Consolidation: Some property managers will now have only two accounts—one for residential meters and one for commercial meters.
-
What This Means for You
- If You Have an Auto-Reversion Code:
- Your accounts will be consolidated into two (residential & commercial), regardless of location.
- If You Do Not Have an Auto-Reversion Code & Own Units at the Same Location:
- Units within a single apartment complex will be consolidated into a residential and commercial account, respectively.
- If You Do Not Have an Auto-Reversion Code & Own Properties at Different Locations:
- Units at different locations will not be consolidated. Your account structure remains unchanged.
-
Important Next Steps for Landlords with Multiple Bank Accounts on AutoPay
- For Property Managers with Multiple Bank Accounts on Autopay:
- If your accounts are consolidated and you have more than one bank account on file, NES will contact you to confirm which account you prefer for autopay drafts.
These updates are designed to make managing your properties more efficient. If you have any questions, feel free to reach out to our dedicated email for property managers.
Contact Us
These updates are designed to make managing your properties more efficient. If you have any questions, feel free to reach out to our dedicated email for property managers at [email protected].